SUPPORT
At POSIT we neither undertake nor have any responsibility for problems associated with your business’ internet-wifi-network infrastructure therefore we do not provide support for these kinds of issues.
Please, advise with your local network associate for all the above issues.
POSIT support refers to answering questions and dealing with issues regarding POSIT ordering system application and/or back-office.
Please, call Monday –Friday from 9a.m. - 5p.m. (UTC/GMT +3 hours), except for holidays at (+30) 211 013 1002 or send us an email at support@posit-app.com with the issue at hand.
Phone and Skype support during office hours are free.
SERVICES
Menu set-up
The initial menu set-up is included in the price of your subscription.
Updates
All updates are free.
Training –implementation fees
Note: All fees are pre-paid, after the agreement of the days or hours needed.
All fees for services described above do not include VAT.